Improving Customer Relations
Ordering and reporting
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Customer orders from office
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Operations validates the work and schedules
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Supervisor allocates work
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Technician executes work with SkillSync document
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Updates in realtime
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Technician works through checklist
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Flags issues or infringements
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All these infringements are immediately available to supervisor - and to Customer if necessary
Progress Reports & Quality

Working with SkillSync and digital information means that there are many options available for communicating with Customers. 

The quality of the work and visibility on work progress are their main concern.