Digitize Practical Knowledge - why and how
The problem of every engineering organization
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Two ways to capture practical expertise

It is useful to think of two basic types of practical expertise

  • Nuggets - observations, quick notes 
  • New knowledge - more substantial information that requires structure. 

 

For Nuggets SkillSync makes it very easy - for example, take a photo and record the observation or feedback.

Templates also make it easy on the user to contribute in a structured way, according to your style. 

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Nuggets

Frontline workers may want to make several useful observations a day in a quick spontaneous way. SkillSync makes this simple - also to report the context (machine, process...).

247,438 272,482 950a406aec13442cbe4eb0dae29fc113 #FFFFFF00 #000000FF 0| false 153,27 #FFFFFF00 #00000000 1| 1. Tap the plus sign effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
1. Tap the plus sign
185,70 185,70 4d076699ceaa43cdaf61c9af42eee667 #FFFFFF00 #000000FF 0| false 241,47 #FFFFFF00 #00000000 1| 2. From pop-up choose slideshow effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
2. From pop-up choose slideshow
false 153,27 #FFFFFF00 #00000000 1| <div align="right">3. Take picture</div> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
3. Take picture
false 221,31 #FFFFFF00 #00000000 1| <div align="right">4. Make audio comments</div> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
4. Make audio comments
false 221,31 #FFFFFF00 #00000000 1| <div align="right">5. Tap Submit (top menu)</div> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
5. Tap Submit (top menu)

The user can add any other information such as text or audio to give context, type of process, type of machine etc. 

With Submit the nugget is submitted to SkillSync Server and AI for processing. 

New Knowledge

For a more structured knowledge a template is the answer.

A template guides the user through a structure, examples of components of a structure are: 

 

  • Safety and Compliance
  • Preparation - tools, permits etc
  • Number of people, estimated time
  • The steps
    • Techniques to apply
  • Self-verification
    • Quick checklist
    • Photos to take

 

A report template could also be assigned, ensuring that the new knowledge is automatically mailed to the relevant authority. 

New knowledge template example
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305,650 916,1952 2fb5536936ac4f4e8831a5e96e638b7d #FFFFFF00 #000000FF 0| false 192,106 #FFFFFF00 #00000000 1| Users contribute nuggets, new knowledge.... effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Users contribute nuggets, new knowledge....
false 222,50 #FFFFFF00 #00000000 1| The documents are passed to SkillSync and the SLM model effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
The documents are passed to SkillSync and the SLM model
false 222,227 #FFFFFF00 #00000000 1| <div>Processing: </div><div><ul><li>Speech to text</li><li>Analysis</li><li>Pattern matching</li><li>Prioritization</li><li>Proposals for new knowledge </li></ul></div> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Processing: 
  • Speech to text
  • Analysis
  • Pattern matching
  • Prioritization
  • Proposals for new knowledge 
false 218,68 #FFFFFF00 #00000000 1| SkillSync vetting or validation circuits present the prioritized knowledge to human experts effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
SkillSync vetting or validation circuits present the prioritized knowledge to human experts
false 218,46 #FFFFFF00 #00000000 1| Improved knowledge effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Improved knowledge