Upskilling - examples
430.343792633015,159 1787,733 9e8ce2714b814cbe95e236b02720e04d #FFFFFF00 #000000FF 0| false 412,118 #FFFFFF00 #00000000 1| SkillSync transforms complex tasks into easy-to-follow media-enhanced guides.  Together with ways to remotely (and off-line) auto-verify the correctness and precision of the work, it means frontline technicians can handle a greater variety of tasks. effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
SkillSync transforms complex tasks into easy-to-follow media-enhanced guides.  Together with ways to remotely (and off-line) auto-verify the correctness and precision of the work, it means frontline technicians can handle a greater variety of tasks.
Example of a legacy work instruction

Below is the worksheet given to a technician to maintain a dangerous substance contained in a laboratory flue. A mistake or oversight could result in catastrophe, but the document has to be read and understood before the technician understands that. 

418,567.5890736342043 842,1014 96567141917f46bba36c12a8a49df57f #FFFFFF00 #000000FF 0| false 100,30 #FFFFFF00 #00000000 1| <span style="color: rgb(255, 0, 0);">High danger! </span> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
High danger! 
false 100,49 #FFFFFF00 #00000000 1| <span style="color: rgb(255, 0, 0);">Potentiallly lethal! </span> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Potentiallly lethal! 
false 100,49 #FFFFFF00 #00000000 1| <span style="color: rgb(255, 0, 0);">Essential checklist</span> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Essential checklist
false 100,106 #FFFFFF00 #00000000 1| <span style="color: rgb(255, 0, 0);">Instructions - but either/or, if/then, and other conditions</span> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Instructions - but either/or, if/then, and other conditions

The first safety problem of this job is the job sheet itself. As indicated above it is NOT fully comprehensible. It is NOT failsafe. A paper document can never be. 

Below we illustrate how SkillSync would handle this job instruction. 

194,234 842,1014 e6244dec18624805ac637a7b46c2bb51 #FFFFFF00 #000000FF 0| 110,234.5999999999999 870,1856 906124a02fb0447ba498d2d60b2d25dc #FFFFFF00 #000000FF 0| 29,29 29,29 10287661a246459bb71120e6b8b25296 #FFFFFF00 #000000FF 0| 194,234 842,1014 e6244dec18624805ac637a7b46c2bb51 #FFFFFF00 #000000FF 0|

From paper to an interactive app: 

215,467 1179,2556 5cc3a25828ad49699ce600bdf74ed705 #FFFFFF00 #000000FF 0| 215,467 0,0 #00000000 #6666669E 2| 216,467 0,0 #00000000 #6666669E 2| 214,465 1179,2556 edc14d2c78d044bb80e15af02bffca39 #FFFFFF00 #000000FF 0| 215,467 0,0 #00000000 #6666669E 2| false 100,87 #FFFFFF00 #00000000 1| The dangers - why and how clearly explained effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
The dangers - why and how clearly explained
false 100,164 #FFFFFF00 #00000000 1| Technician will not be able to advance without confirming all items are present effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Technician will not be able to advance without confirming all items are present
false 74,30 #FFFFFF00 #00000000 1| Scroll effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Scroll
214,467.5725190839694 1179,2556 b902655d71554e31b6f6155748591b33 #FFFFFF00 #000000FF 0| 54,43 138,109 0c145b2991974dee8ef8e73095808416 #FFFFFF00 #000000FF 0| false 100,126 #FFFFFF00 #00000000 1| Pictures of exactly the PPE and safety tools required on the job effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Pictures of exactly the PPE and safety tools required on the job
false 100,126 #FFFFFF00 #00000000 1| Technician is required to check off every item  effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Technician is required to check off every item 
54,43 138,109 0c145b2991974dee8ef8e73095808416 #FFFFFF00 #000000FF 0| 54,43 138,109 0c145b2991974dee8ef8e73095808416 #FFFFFF00 #000000FF 0|
SkillSync - Atomic and Adaptive

The SkillSync document can be described as atomic and adaptive:

 

Atomic

  • Insert or link whatever media required at the point of need
    • an inserted media, such as video or a diagram will be seen immediately
    • an embedded media, such as PDF needs to be tapped for viewing
    • there is no limit, a link can contain other links
      • the advantage is explanations can be "layered" - first link to Doc 1 is for experts, second link within Doc 1 is to Doc 2 for intermediates and third link for novices.  

 

Adaptive 

  • The document can be a description, explanation or an instruction - or a troubleshooting guide
  • Add rules or logic to guide the user, ensure self-verification on the job for important steps
  • Provide for work sharing
  • Add a report or print template so that when the task has been completed a report or feedback is automatically sent in a designated workflow 
  • ...
406,589.4628780934922 1091,1584 0d7977c0aeaa4b8e8e493976b925307c #FFFFFF00 #000000FF 0| false 121,20 #FFFFFF00 #00000000 1| With any media effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
With any media
false 125,104 #FFFFFF00 #00000000 1| <div align="right">Mandatory steps</div><div align="right">Dynamic responsiveness to real-time situations <br /></div> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Mandatory steps
Dynamic responsiveness to real-time situations
false 145,106 #FFFFFF00 #00000000 1| <div align="right">Knowhow capture  in any  media</div><div align="right">Feedback precision from choice lists, phrase dictionaries</div><br /> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Knowhow capture  in any  media
Feedback precision from choice lists, phrase dictionaries

false 145,106 #FFFFFF00 #00000000 1| <div>View history</div><div>Section sign-off, handover work</div><div>Real time, automatic reports<br /></div> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
View history
Section sign-off, handover work
Real time, automatic reports
false 185,85 #FFFFFF00 #00000000 1| Automated, customised reporting or push data into a new workflow <br /> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Automated, customised reporting or push data into a new workflow 
false 230,85 #FFFFFF00 #00000000 1| Out-the-box integration with other applications - for analysis/Dashboard use <br /> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Out-the-box integration with other applications - for analysis/Dashboard use 
false 127,106 #FFFFFF00 #00000000 1| <div>Apply logic, rules</div><div>Obvious error detection</div><div>Multi-skill level access<br /></div> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Apply logic, rules
Obvious error detection
Multi-skill level access
false 196,106 #FFFFFF00 #00000000 1| Link, embed any document, single source updating<br /> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Link, embed any document, single source updating
Atomic & Adaptive is the means to Right First Time - here are some examples:
499,516.5268595041323 968,1002 1d4614802d124a6aaa62c5df33d1333e #FFFFFF00 #000000FF 0| false 424,31 #FFFFFF00 #00000000 1| <strong>Embed any document "atomically" anywhere</strong><br /> effra,helvetica,arial|normal|normal|18px|none #000000FF 0,0
Embed any document "atomically" anywhere
526,691 1081,1421 2252f110824141a4bf422fdbd984ff3a #FFFFFF00 #000000FF 0|
Adaptive - it knows what you are doing, even what you should be doing...
505,437 1187,1027 cdf32b9dfef44d0fb53239b58132e038 #FFFFFF00 #000000FF 0|
From every job it issues reports, adapted and customised for every stakeholder:
216.99993896484375,439.94013303769395 451,975 3053a67442d441aa831a3f364a53786c #FFFFFF00 #000000FF 0| false 96,160.99998474121094 #FFFFFF00 #00000000 1| Create reports, any information, any order, any recipient  any format (rights permitting)<br /> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Create reports, any information, any order, any recipient  any format (rights permitting)
false 96,164 #FFFFFF00 #00000000 1| Each recipient receives image rich, customised information in the way they want it <br /> effra,helvetica,arial|normal|normal|16px|none #000000FF 0,0
Each recipient receives image rich, customised information in the way they want it